How To Send Your Watch

Please follow these instructions when posting your watch to us.

Along with your watch please include the following information:

  • 1. The postal address where the watch is to be returned.
  • 2. A contact telephone number.
  • 3. A contact email address.
  • 4. A small description of the repair/service you would like to be undertaken.

Ensure your watch is well protected in the post; wrap the watch in bubble wrap, tissue or a padded envelope to add extra protection. Place the watch in a jiffy bag, padded envelope or plastic box.

Please do not send your original watch presentation box.

We use Royal Mail's "Special delivery" service to return your watch and we advise clients to use the same or similar services as you can insure your watch against its value.

We have sent and recieved many watches using Royal Mail's "Special delivery" service and we believe this method is the most secure and reliable - you can insure the package up to £2500 using this service.

For added security and not to identify what is in our packet or parcel, please label your repair/service as follows:

47 Rodney Street,
L1  9EW

We accept payments, in the following ways, after the repair has been completed:

Cheque (watch is returned once funds have cleared)
Bank Transfer
Cash on collection

We do not accept any payments over the phone.

If you have any queries regarding posting your watch, we would be happy to help on 0844-589-9758.

Watch Repair

Our watch repair services include: Hand replacement, button and stem replacement, watch movement repairs, glass replacement and dial repairs.

Click to repair your watch

Watch Restoration

We can restore watches to their former glory with a combination of: cases and bracelets polished and grained, ultrasonic watch bath (dried on watch heater) rebuilt and resealed then wet and dry tested to recommended depth.

Click to restore your watch

Watch Servicing

Typical services we offer for watch servicing are: timing checks, waterproofing, dial/case/bracelet refurbishment and ultrasonic watch baths.

Click here to service your watch

Contact Us

Watch Sourcing

Customer Feedback

Received my watch back from you today. I don't know how you did it but looks brand new again. Wow! Thank you very much for servicing my TAG. Having both my Wife's and now my TAG watches serviced by yourself has been money well spent. Thank you once again. Regards, Mark

I would just like to say that I have been thoroughly impressed with the service that has been provided, the watch not only works properly for the first time in 2 years it looks like new, I would have no issues with recommending your service to anyone and will use you again when the next service is due. Regards Nigel

Just received my TAG Link Chrono back from Alex and am delighted with the work he's done. Full service and refurb turned around in just a few days at a great price. My watch looks like new again ! A great professional service from a very helpful & friendly chap. Many thanks.

Just a quick note to confirm the safe receipt of my Tag Heuer and to thank you for your prompt and professional service. The new strap and clasp are exactly what I was looking for and it’s been particularly helpful to again discuss my requirements directly with the specialist who undertakes the work. As I mentioned, on previous occasions when I’ve had the watch serviced via the official Tag distributor network, I’ve been underwhelmed by the performance of the watch and the need to reset every couple of days, so I’m particularly pleased to see an automatic watch that is now keeping excellent time and at nearly twenty years old looks like I bought it yesterday. Thanks again, Martin

Just to say thanks for bringing my Rolex back to life.a wonderful bit of craftsmanship will recommend you to anyone on request. Regards. Rik( not the dog)

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